General Information
This page contains foundational information for the Virtual Ops system including calculations, glossary terms, workflows, permissions, and grid functionality. Use this page as a reference for operational formulas, production terminology, and process diagrams used throughout the system.
This page is continuously updated with new operational details, calculations, workflows, and process documentation for the Virtual Ops system.
Available Reference Sections
Calculations
Reference formulas for bonded amounts, Brix calculations, packaging quantities, and cost breakdowns.
Glossary Terms
Definitions for production components, packaging materials, and operational terminology.
Grid Functions
Learn sorting, filtering, column visibility, and grid nesting behavior throughout the system.
Help Pages
Access contextual help directly inside the Virtual Ops system using the help icon.
Workflows
Review workflow diagrams covering purchasing, production, fulfillment, and permissions.
Permissions
Understand how page and menu permissions integrate into operational workflows.
Bonded Amount Calculation
The bonded amount in a quote determines the total amount of an ingredient required for a BPR.
Example Inputs
| Input | Value |
|---|---|
| Elemental Amount | 31.68MG |
| Assay Percentage | 90% |
| LOD Percentage | 10% |
| Intentional Overage | 10% |
Calculation Process
- Subtract LOD From Assay
(90 - 10) = 80%
- Divide 100 By Resulting Assay
100 / 80 = 1.25
- Calculate Initial Bonded Amount
1.25 × 31.68 = 39.60MG
- Convert Intentional Overage
(10 / 100) + 1 = 1.1
- Apply Overage
1.1 × 39.60 = 43.56MG
Packaging Component Calculations
Inner Case and Master Case Formula
Inner Cases are packaging units inserted into a Master Case. Master Cases hold either containers directly or grouped Inner Cases.
| Example Input | Value |
|---|---|
| Container Count | 8 |
| Containers Per Inner Case | 4 |
| Inner Cases Per Master Case | 2 |
| Applied Formula | (8 / 4) / 2 = 1 Master Case |
Overages are always rounded up during calculation processing.
Pallet Label Formula
| Example Input | Value |
|---|---|
| Container Count | 96 |
| Containers Per Inner Case | 4 |
| Inner Cases Per Master Case | 2 |
| Master Cases Per Pallet | 12 |
| Applied Formula | ((96 / 4) / 2) / 12 = 1 |
Overages are always rounded up during calculation processing.
Brix Calculation
All bonded amounts must first be converted into matching units before calculating Brix values.
- Normalize Units
Convert all bonded amounts into the same measurement unit before calculation.
- Calculate Total Bonded Amount
Sum all ingredient bonded amounts together.
- Apply Final Brix Percentage
Divide the total bonded amount by the final gummy Brix percentage.
- Review Validation
If the total bonded amount is less than the final Brix amount the value will display in red.
Weighted Average Ingredient Cost
An ingredient's Cost is a weighted average based on the quantity already on hand and the quantity in each new batch. The average updates when a received batch is added to on-hand inventory. For batches in quarantine, this happens when the batch is released into inventory.
New average cost per unit = ((previous average cost per unit × quantity on hand) + total cost of the received batch) ÷ (quantity on hand + quantity received)
Use the same unit for both quantities and the cost per unit. The example below uses KG, and $100.00 is the total cost of the received batch.
Example: Receiving 600 KG
You have 300 KG on hand at an average cost of $1.00 per KG. You receive another 600 KG with a total batch cost of $100.00.
| Step | Calculation | Result |
|---|---|---|
| Value of inventory already on hand | $1.00 per KG × 300 KG | $300.00 |
| Add the received quantity | 300 KG + 600 KG | 900 KG |
| Add the received batch cost | $300.00 + $100.00 | $400.00 |
| Divide total value by total quantity | $400.00 ÷ 900 KG | Approximately $0.444444 per KG |
The new average cost is approximately $0.444444 per KG across the 900 KG on hand. Each receipt affects the average according to its quantity.
The ingredient Current Cost shown on ingredient and quote pages comes from the vendor pricing you enter and select. It lets you track and use a separate cost without averaging it with received inventory. The weighted-average calculation above updates Cost, not this separate Current Cost value.
See Ingredient Costs for where to manage these values.
Quote and BPR Cost Breakdown Formulas
Ingredient Cost Formula
(((Bonded Amount × Cost Per Unit) × Servings Per Bottle) × Container Count) ÷ Pills Per Serving = Total Batch Cost
(((Bonded Amount × Current Cost) × Servings Per Bottle) × Container Count) ÷ Pills Per Serving = Total Current Cost
Component Cost Formula
QTY Needed for Batch × Current Cost = Batch Cost / System Cost
Cost Per Unit values originate from the quoted or BPR pricing values stored in the system. For ingredients, Current Cost is the separate value based on vendor pricing you enter and select. See Ingredient Costs for the distinction from weighted average cost.
Acronyms
| Acronym | Definition |
|---|---|
| BPR | Batch Production Record |
| CPU | Cost Per Unit |
| ETA | Estimated Time of Arrival |
| PR | Production Record |
| MMR | Master Manufacturing Record |
| PO | Purchase Order |
| LPN | License Plate Number |
| QA | Quality Assurance |
| WIP | Work In Progress |
Glossary of Terms
Components
All materials used to create production formulas including ingredients, packaging, and production materials.
Component Type
Grouping or categorization of components such as bottles, lids, or master cases.
Containers
The physical packaging container that holds the final product.
Container Box
Secondary packaging typically used for liquid bottles or individual products.
Capsule
The shell used to contain raw ingredients in capsule-based jobs.
Cut Band
Seal component typically applied to finished containers.
Desiccant
Drying agent inserted into containers to reduce moisture.
Inner Case
Packaging insert or grouping structure used inside master cases.
Master Case
Final shipping case used for pallets or grouped finished goods.
Job Types
Production categories such as capsules, powders, and liquids.
Manufacturers
Entities responsible for creating system components supplied to vendors.
Vendors
Distributors and suppliers providing materials and components.
Packaging Visual Reference
These examples from the original help page make the packaging terms in Virtual Ops easier to recognize at a glance. The images are shown smaller here so they fit the new layout, and you can click any of them to view the full-size version.
Container, Inner Case, and Master Case
This visual reference helps distinguish the individual container, the grouped inner case, and the outer master case used in the system.
Inner and Master Case Example
A simple example showing how container count, containers per inner case, and inner cases per master case work together.
Pallet Label Example
A supporting example for pallet label quantities when pallet packaging is part of the order workflow.
Grid Sorting and Visibility
Available Sorting Methods
- Search directly using the Search Box.
- Click column headers to sort ascending or descending.
- Apply filtering options such as Status and Search By.
- Combine multiple filters to narrow grid results faster.
Column Visibility
Use the Column Visibility action button to show or hide grid columns. Blue buttons indicate visible columns while gray buttons indicate hidden columns.
Column visibility settings are stored per browser and remain active until manually changed.
Grid Nesting
On smaller monitors or lower resolutions additional columns may collapse into expandable rows indicated by a green plus icon.
For best visibility use a monitor size of at least 20 inches with a 1920 × 1080 resolution.
Help Pages Access
Users can open contextual help pages directly from within the system by clicking the question mark icon located in the top-right area of application windows.
- Locate the Help Icon
Find the question mark icon near the minimize, maximize, and close controls.
- Open Contextual Help
Clicking the icon opens the related help page in a new browser tab.
- Review Section Documentation
The opened page corresponds directly to the grid, section, or process currently being viewed.
Virtual Ops Workflows
The following workflow diagrams outline major operational processes used throughout the Virtual Ops system.
Fulfillment Workflows
These workflow diagrams document operational flow within the Fulfillment Software system.
Page and Menu Permission Workflows
Permission workflow diagrams help illustrate how page access and operational permissions interact throughout the system.








