Email Templates
The Email Templates page displays all system email templates. Use it to edit template subjects, compose email body content, add available shortcodes, and save template updates.
Navigation
Go to Administration > Configuration > Email Templates.
Using the Email Templates Grid
The Email Templates grid displays all emails in the system. Entries can be sorted by clicking column titles, using the search function, or filtering by additional options.
For more information on grid sorting, click here.
Grid Action Buttons
Edit Template
Opens the selected email template in another window for editing.
Column Visibility
Changes the visible columns for the current grid. These selections are saved per user, browser, and grid.
Excel
Exports the currently displayed grid data to Excel.
How to Edit an Email Template
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Select a template
Click an item from the Email Templates grid.
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Open the edit window
Click the Edit Template action button above the grid to open the Edit Template window for the selected item.
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Set the subject
Enter the email subject in the first input under the Email Details section.
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Compose the email body
Use the editor block to add and format the email text.
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Add shortcodes
Use the Available Shortcodes section to copy system information into the email template. You can manually type the shortcode or click the Copy link, then paste it into the email body.
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Save the template
Click the blue Save Template button at the bottom right of the window to complete the process.
Email Template Sections
Email Details
Contains the email subject input and editor block used to compose and format the email body.
Available Shortcodes
Provides system shortcodes that can be copied and pasted into the email template body.
Custom Styling
Allows you to modify the email template display using custom CSS.
Shortcodes can be manually typed or copied using the Copy link, then pasted into the email details body.